Testimonials

Below you will find what some of our customers say about our dealership. To add a testimonial of your own, submit it on the Customer Survey page.

I own a 2012 Suzuki Burgman 650 and just had tires installed on it. I never knew how much difference it would make; it almosts drives itself. Mike at Service is Second to none; he took the time to explain the difference and I got great tires and a great price. SETH is great in service and makes sure the customer is taken care of. Charlotte and Troy do great in the front. I drive 46 miles and won't let anyone touch my Burgman from Basic Service to what ever. I want Suzuki to do all.Thomas | Otto, AR
"5 Stars, Friend, Over several years I have purchased Several Burgmans; Suzuki Cruiser C109RT and Suzuki King Quad 700 4X4 and recently purchased a Kawaski Bayou 240 4X4. I have had a lot of knees and hips and other surgery and cold not shift the 4X4. Troy told me about a great product that lets you shift from up top by hand. GREAT PRODUCT. Great for ladies, or anyone like me with replaced knees or feet problem. Highly Recommend this to all. I drive past at least 6 other dealers because of the great service and salespeople."Tom Rogers | Otto, AK
"I had purchased a used Triumph Trophy in Dallas, TX and was riding her home to western North Carolina when the front tire starting giving me trouble. I saw DR Suzuki and wheeled in expecting a very long wait before getting back on the road. Instead, almost everyone from the various departments working there seemed to find time to say hello and make sure I was being taken care of.. In short, I was up and running and making my way back home. I felt lucky to have stumbled onto this dealership. Even with no chance of repeat business from someone who lives out of town, they seemed to genuinely care about my situation and succeeded in making me feel welcome. Good people. I wish I had a shop like this back home."Anonymous | Swannanoa, NC
"I would like to acknowledge Seth Maxwell for his very good service and his efficiency on what he says he will do. He has helped me tremendously."Karl | Konway, AR
"I purchased a Suzuki King Quad 4X4 700 and love it. I purchased a Suzuki Burgman 400 (2003). I purchased a Suzuki Burgman 650 (2006). I purchased a Suzuki C109RT 1800 (2009) and had a great time with it. I purchased a Suzuki Burgman 650 (2012) Executive Version with ABS and all the bells and whistles and loving it. I have personally dealt with the Finance Wizard (MS. Charlotte) very professional and attractive I might add. I have personally dealt with the parts man and he knows his stuff. I had a pleasure to deal with. The service department is tops above all and easy to talk and deal with. Troy is great to deal with, treats everyone like he would like to be treated. Shawn always has a smile and great man to talk to and makes sure you are handled great. Don't ever go to Doug Reynolds and not See Kelley, great in sales and very good on the eyes. Treats everyone very professional and makes you enjoy coming back."Thomas | Sherwoord, AR
"Once again thanks for the great service. Let me know what I can do to spice up my bike even more."Robert | AR
"Love the S50, but miss the power of the S83."Robert | Jacksonville, AR
"I bought my Kawasaki Vulcan in 2010 from Doug Reynolds. It is the only place that will ever work on my bike. Mike in parts and Seth in the shop are great. They always work me in when I need something done. This is one dealer that you can trust."Brian | Benton, AR
"Very friendly and non-threatening. I was able to look around without being hassled."Robert | Jacksonville, AR
"Last week I took a mini-vacation with my family to Mena, AR to camp and ride 4-wheeler's. My two Suzuki 4 wheeler's needed petcocks that were bad due to setting up a few months with ethanol fuel. I could not find any in the Memphis area, but I called Mike and he had them in stock at Reynolds. We planned to pick up the parts from Mike on the way to Mena. We made the 3 hour drive to Little Rock. Mike was very cordial and had the parts I needed which he had held for me. But then there was a problem with my bank debit card and it would not go through. I got on my cell phone with the bank and could not get it resolved. It would take a day or two for the error to credit back into our account. My wife and kids were with me and I could sense their disappointment along with me that our vacation was ruined. We did not know what we were going to do. Troy Reynolds evidently overheard me on my phone and approached me. He worked it out with us that we could get our parts and continue on our vacation. The 4 wheeler's ran flawlessly in the Ozarks and we had the best time thanks to Troy and Mike. People helping people out like this is so rare now days. I will never forget the courtesy and professionalism shown to me by Doug Reynolds Suzuki. I will certainly drive back to Little Rock to do more business with those guys. Wonderful people!!!"Tim | Olive Branch, MS
"After buying my Boulevard M109R, I had a rare incident happen to the electrical system. Doug Reynolds Service department attacked this problem with sincere and complete diligence and thoroughness. After a two week ordeal with the unknown cause, their expert team fixed my bike to its original new condition. This is no bull, if you want to buy a bike and always hear from people, that after the sale your on your own because service sucks, then don't go anywhere else but Doug Reynolds!! The entire staff including Sales, Parts, Finance and most importantly, The Service staff are the best bunch of folks I have ever met in 35 years of riding. Don't be a fool, get what you deserve when you buy, it's a comfortable feeling when the entire package is right on time."Joseph | Maumelle, AR
"I always get the best service when buying a new motorcycle or buying parts and accessories. I always get a nice greeting when I come there."Rodney | Little Rock, AR